Executive Experience
From sales and Internet/BDC to F&I, used cars, new cars, and executive variable operations, Step has spent his career learning what makes dealerships — and the people inside them — perform.
My next leadership responsibility can be a dealership or a broader variable-operations role. The expectation is the same: understand the business, develop the managers, and stay accountable for execution.
Experience Breadth
Scale of Operations
The point is operating range across environments — not a single store's numbers.
1,000+ units/month
Experience inside high-volume dealership operations where process, communication, accountability, and management structure must scale.
Under 100 units/month
Experience inside smaller operations where management is more hands-on, resources are tighter, and every opportunity matters.
And everything between
Operating range across store sizes — not a single high-water mark.
Used Vehicles & F&I
Used Vehicles
As Used Car Director, Step owned acquisition strategy, inventory turn, pricing, and sales process — the same operating philosophy behind the 21-Day Used-Car Turn and Adopt a Car, and the same manager-accountability habits documented throughout this page.
See Used-Car Operations →F&I
Step's operating experience extends into F&I process and performance — the same ground the F&I Boomerang framework is built from.
See F&I Operations →Dealer-Group Experience
I Build Systems
Strong dealership leadership cannot depend on one desk, one manager, or one personality. The job is to build managers, establish standards, inspect performance, identify exceptions, coach execution, and create accountability throughout the operation.
Training sits inside that chain, not beside it — it's how systems and standards actually reach the floor. Step has trained and coached 1,000+ automotive professionals and managers along the way. See the training programs →
Where This Experience Fits Next
Step is focused on the right dealership organization where he can own performance, develop managers, connect departments, and build a stronger operating culture.
Military Foundation. Modern Leadership.
Step's military service contributed preparation, standards, accountability, and responsibility. Automotive leadership added the rest — coaching, motivation, engagement, recognition, adaptability, and culture building. Step describes his management style as modern, upbeat, motivating, hands-on, team-oriented, and accountability-driven: clear expectations, frequent coaching, measurable accountability, energy on the floor, wins recognized, problems corrected quickly — the team moves forward together.
“Boom on 3” — his team's daily sign-off — is one small, real example of that culture in practice, not a brand unto itself.
Selected Career Experience
Dec 2025 – Present
LotMoguls
Current leadership / automotive technology — building real-time execution systems for dealerships, translating proven sales-floor disciplines into tools that improve visibility, accountability, and management response.
Nov 2024 – Dec 2025
World Car Auto Group — San Antonio, TX
General sales management and salesperson training in San Antonio, Texas.
Feb 2018 – Sep 2023
Priority Automotive → Hall Automotive — Huntersville, NC
Remained in leadership through Hall Automotive's acquisition of Priority Automotive, progressing from Used Car Director into General Sales Manager responsibility. Directed pre-owned acquisition, pricing, turn and retail execution while leading daily sales performance, deal structure, accountability, forecasting, and team development.
Jun 2013 – Dec 2017
Mazda of Huntersville — Huntersville, NC
Led hiring, training, motivation and accountability while managing gross profit, CSI, CIT discipline, and daily sales-process execution.
Jun 2001 – Dec 2012
Berkshire Hathaway Automotive / Van Tuyl — Phoenix, AZ
Progressive variable operations leadership across GSM, F&I, new and pre-owned operations, and BDC responsibilities; experience included two-location Toyota/Honda operations and high-volume pre-owned retail.
Additional retail automotive sales and leadership experience prior to 2001 — details available on request.
Prefer a traditional format?
View RésuméExperience tells you where I've worked.
Operations shows you how I think.
Open to the Right Conversation
Executive opportunity, consulting, or a training conversation — Step responds personally.